Encountered a problem while using GCASH? Here are the ways to contact the GCASH Help Center. Stay Tuned for more details!
HERE ARE 3 WAYS TO CONTACT THEM!
1. LIVE CHAT THROUGH THE GCASH APP
STEP 1: OPEN THE GCASH APP AND ENTER YOUR 4-DIGIT PIN
STEP 2: GO TO PROFILE AND SELECT HELP
![](https://filesph.com/wp-content/uploads/2022/06/289348191_467862195148065_7684584385385772981_n-619x1024.jpg)
STEP 3: SELECT VIEW MORE ARTICLES
![](https://filesph.com/wp-content/uploads/2022/06/288669175_435516488391039_3776910822997467455_n-521x1024.jpg)
STEP 4: SELECT CHAT WITH GIGI
![](https://filesph.com/wp-content/uploads/2022/06/289059205_398284355693633_4199924667800179119_n-513x1024.jpg)
STEP 5: YOU CAN NOW CHAT YOUR CONCERN REGARDING YOUR GCASH ACCOUNT
![](https://filesph.com/wp-content/uploads/2022/06/289640503_2002863413235676_5942003548238922085_n-507x1024.jpg)
2. SUBMITTING A TICKET
STEP 1: OPEN THE GCASH APP AND ENTER YOUR 4-DIGIT PIN
STEP 2: GO TO PROFILE AND SELECT HELP
![](https://filesph.com/wp-content/uploads/2022/06/289348191_467862195148065_7684584385385772981_n-1-619x1024.jpg)
STEP 3: CLICK SUBMIT A TICKET
![](https://filesph.com/wp-content/uploads/2022/06/288848192_419259776740162_5116167780595843254_n-500x1024.jpg)
STEP 4: PROVIDE THE NECESSARY DETAILS INCLUDING YOUR CONCERN
![](https://filesph.com/wp-content/uploads/2022/06/289071201_559691712287934_2978243122942473541_n-520x1024.jpg)
STEP 5: TAP SUBMIT AND WAIT FOR THEIR REPLY ( USUALLY 24-48 HRS)
3. SEND AN EMAIL TO THE GCASH HELP CENTER
- Explain in detail your concern and include your GCash-registered name and number then email it to [email protected]
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